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STORE POLICY


Here at Lenny's we aim to make your online shopping experience pleasant and easy. This includes the very best and most beautiful baby and toddler shoes brands, and the most excellent customer service. 

ONLINE SHOPPING

No Risk Online Shopping Guarantee


You can return product to us for ANY reason (unworn and unused only) - even if you just change your mind - for a refund (minus original shipping costs).
 
All returns must be received in original unworn condition, with all original packaging, within 14 days of you having received it. The product must be returned at the buyer’s cost, and the purchase price will be refunded in full (excluding shipping charges).

To arrange a return, please read Return and Refund Policy. 

All prices include GST and are in NZ dollars, unless indicated otherwise.

STOCK

All our items are in stock at warehouse facilities in Auckland, New Zealand therefore will be shipped straight away and delivered to you within days. 

SIZES

At this stage we store sizes from EU17 (UK1) till EU33 (UK13.5) that corresponds to age from 6 months to 8 years.  Please note, baby and toddler shoes at Lenny's are sold in EU sizing, but we have a standard conversion chart available and also insole measurements for your convenience where possible. 

PROMOTIONS AND DISCOUNTS

With Lenny's baby shoes outlet, it is baby and toddler shoes SALE season all year round, with new items added every 3 months. All our items are discounted from 30% to 70% from recommended retail price (RRP).  

 

PAYMENT METHODS

 

Our online shopping cart is easy to use and secure.

Lenny's uses Shopify for secure online credit card processing.  

Your personal and credit card information is safe and cannot be accessed by anyone other than intended users.